Effective Date: November 1, 2023

At Good Vibes Wellness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, subscribe to our content, or make a purchase.

1. Information We Collect

When you visit Good Vibes Wellness, we may collect the following information:

  • We obtain information about you when you disclose it to us in the course of using our services, such as:
  • your name and email address when you register a user account

We collect contact information when you communicate with us through certain channels of communication, such as:

  • your email address when you communicate with us through email
  • your mailing address when you communicate with us by post
  • your social media handle when you communicate with us by social media

We gather technical information relating to you when you use our services, such as:

  • your internet protocol (IP) address
  • records of when you logged in or logged out of your account

We also collect technical information aggregated from all our users, such as:

  • browser type and version
  • device type
  • time zone, country, and city
  • operating system and platform
  • user demographics and statistical data
  • other aggregated data about the devices and software used to access our website and services.

We may also obtain information about you where it is publicly available, or where required or permitted by law.

  • your date of birth, identification information, and other details about you when we verify your identity and age
  • any profile data you share with us, including profile pictures, gender, marital status, interests, preferences, feedback, survey responses, etc.
  • information shared with us when you contact us for assistance or support
  • your billing information when you subscribe to any of our paid services and transaction records of payments made to or from you in relation to such services
  • your marketing and communications preferences, which includes your preferences about receiving marketing from us or third parties, and the ways in which you prefer to be contacted
  • any information you share when you upload content to a website hosted by us

2. How We Use Your Information

We only use your personal data where permitted by law.

Most commonly, we will use your personal data to perform a contract entered into with you, where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, and/or where we need to comply with a legal obligation.

This includes the following general purposes:

  • register you as a user and/or customer, including creating your user account
  • verifying your identity and age to ensure you have capacity to use our services
  • providing support or assistance to you and responding to your queries
  • processing and managing your payments, fees and charges, and collecting and recovering money owed to us, if you subscribe to our paid services
  • providing you with marketing or other communications in accordance with your preferences
  • responding to your messages by email, post, social media, or other channels of communication
  • hosting your website and providing you with other products or services that you have purchased
  • managing our relationship with you, such as notifying you about changes to our services, updates to the terms and conditions of any service, or asking you to leave a review or participate in a survey, participate in competitions or lucky draws
  • administering and protecting our business and the services, troubleshooting, data analysis, testing, system maintenance, support, reporting, hosting data, and other functions
  • delivering this website and other websites hosted through us

We will only use your personal data for the purposes for which we collected it, unless required or permitted by law.

  • Send newsletters, updates, or promotional materials via Mailgun (only with your consent).
  • Process payments securely through Stripe.
  • Respond to inquiries or customer support requests.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers:
    • Mailgun: We use Mailgun to send newsletters and marketing emails. Your email address and related data may be shared with Mailgun to facilitate these communications. Mailgun Privacy Policy
    • Stripe: When making a purchase, your payment details are processed securely through Stripe. We do not store your payment information. Stripe Privacy Policy
  • Legal Compliance: When required by law or to protect our rights, property, or safety, we may disclose information.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or accidental disclosure. However, no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee absolute security.

In the event of a data breach, we will notify you as required by applicable law.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

6. Your Rights and Choices

You have the right to:

  • Access or update your personal information.
  • Opt out of receiving marketing emails (you can unsubscribe using the link at the bottom of any email).
  • Request data deletion where applicable by law.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally gathered data from a child, please contact us, and we will promptly remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the "Effective Date" at the top of the policy. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@goodvibeswellness.com
🌐 www.goodvibeswellness.com